Questions? Comments? Suggestions? We want to hear from you! Let us know how we can make Seneca Buffalo Creek Casino your premier destination for gaming.
Need a Win/Loss Statement?
A Seneca Player's Club card is the first step in establishing the kind of personal relationship that you'd expect from Seneca Resorts & Casinos. As a valued Seneca Player's Club member you are eligible to request a statement of your winnings or losses. Click here for more details.
To receive your Win/Loss statement, please follow these steps:
- Visit Seneca Niagara Casino and obtain your Win/Loss Statement at the Player Kiosk located next to the Main Cage Cashier. Your valid Seneca Player's Club card is required and you will be prompted to answer a few security questions to access your account information.
- The requesting Seneca Players Club Member must complete a Win/Loss Request Form.
- Click here to download.
- Please note that ALL fields must be completed for the request to be processed.
- Fax or Mail the Completed Form back to the following:
Please fax to: (716) 244-5847
- or -
Please mail to:
Seneca Allegany Casino & Hotel
Attn: CASINO CONTROLLER
777 Seneca Allegany Blvd
Salamanca, NY 14779
Once the completed form is received, please allow up to fourteen business days to receive your statement.
Please note that emailed Win/Loss statements are not available If additional information is needed, please call the following: (716) 244-5086
Please refer to this website for further information regarding Gambling and Income Expenses. Thank you for choosing to play at Seneca Casinos. We hope to see you soon!
Our facility is located at:
1 Fulton Street,
Buffalo, NY 14204
Send written correspondence to:
Seneca Gaming Corporation
310 Fourth Street
Niagara Falls, NY USA 14303
Reach a representative by phone at: